No response from Discovery

#Discovery health. I have sent in all sorts of documents requested by your organisation only to have appeals refused. I am a widow living on a small pension. I am diabetic and need insulin administered via daily injections. The reason that I have survived is that I was able to access clinically appropriate medication. I require rapid as well as slow release to keep my disease controlled. Your latest decision is that should I purchase both within the same month I will be required to pay approximately R380,00 per month as a levy. I was hospitalised as a direct result of using formulary insulin. You chose to ignore the attending physician's script. I had to be resuscitated. Your records will reveal that you are aware of this, The Levimur is now a formulary item. Kindly have your most senior endocrinologist contact me via e-mail to advise me on how to monitor my sugar readings so that I do not die as a result of incorrect and clinically inappropriate treatment. I have tried to be discreet in trying to have this matter resolved, but you remain incalcitrantNo esponse