GB
George B

1 reviews | Active since May 2011

28 Jul 2021, 10:20

No response for pre-authorization

I requested pre-authorization via email for a procedure 10 days ago. No response received. I sent a reminder today and only got an automated reply for the first time that the email channel is not available anymore. Can you please contact me. Thank you

0
Replies (2)
Discovery Health
Discovery Health's reply28 Jul 2021, 11:42
Official
Dear George V We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply28 Jul 2021, 15:16
Official
Dear George V We have been in touch with you to answer your comments. Regards Discovery Health Servicing Team