LB
Letitia B

1 reviews | Active since Sept 2020

31 Oct 2022, 14:26

No response

I fell down the stairs over Easter Weekend because of Glaucoma. I've been struggling to get them to respond to my claim. Can't get through to the call centre and they do not respond to my email. I pay for medical cover that covers absolutely nothing.

0
Replies (2)
Discovery Health
Discovery Health's reply01 Nov 2022, 07:05
Official
Dear Letitia B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply02 Nov 2022, 11:26
Official
Dear Letitia B 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team