FT
Francois T
1 reviews | Active since Oct 2014
04 Sept 2015, 19:32
No response and poor service.
I have launched a claim for the birth of my Child the claim was send through on the 10th of September as my child was born on 20 July 2015 I again send it through on the 28th of August after NO response. Yet again no response. Discovery will not have me as a Client as of the end of this month. I have never experienced worse service than at Discovery Health.
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Discovery Health's replyOfficial
14 Sept 2015, 12:52Hello Francois900321,
Thank you for allowing me to assist with your query.
Congratulations on the birth of your son. As discussed, we have updated the authorisation for his birth, and reprocessed the related claim accordingly.
Thank you again for all your patience throughout the whole process.
Regards
Dimakatso
Thank you for allowing me to assist with your query.
Congratulations on the birth of your son. As discussed, we have updated the authorisation for his birth, and reprocessed the related claim accordingly.
Thank you again for all your patience throughout the whole process.
Regards
Dimakatso
Discovery Health's reply14 Sept 2015, 12:52
Official
Hello Francois900321,
Thank you for allowing me to assist with your query.
Congratulations on the birth of your son. As discussed, we have updated the authorisation for his birth, and reprocessed the related claim accordingly.
Thank you again for all your patience throughout the whole process.
Regards
Dimakatso
Thank you for allowing me to assist with your query.
Congratulations on the birth of your son. As discussed, we have updated the authorisation for his birth, and reprocessed the related claim accordingly.
Thank you again for all your patience throughout the whole process.
Regards
Dimakatso