BN
Babs N
1 reviews | Active since Oct 2012
05 Feb 2015, 18:23
No response after requiring quote
Required a quote from discovery for medical cover, after I phoned and hold on for long and airtime was finished I went onto the website and requested a quote from there, a email was sent and I even received a automated email back with a WREF number and a Mailref number that said someone will get back to me within 48 hours, its been more than 10 days and still nothing! Just wanna know if it is because we are individuals and not from a company or what??? Then just say so then we know to get quotes from other companies! Easy as that!
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Discovery Health's replyOfficial
06 Feb 2015, 14:42Hello babsnelll,
Thank you for your comment.
I have tried contacting you on the number provided however you were unable to take my calls. I am sorry to learn of your experience and would like to help you resolve the matter. Unfortunately, due to the lack of information, we are unable to investigate your query any further. I sent you an email with information on your query and await to hear from you to assist you further.
Kind regards
Bruce
Thank you for your comment.
I have tried contacting you on the number provided however you were unable to take my calls. I am sorry to learn of your experience and would like to help you resolve the matter. Unfortunately, due to the lack of information, we are unable to investigate your query any further. I sent you an email with information on your query and await to hear from you to assist you further.
Kind regards
Bruce
Discovery Health's reply06 Feb 2015, 14:42
Official
Hello babsnelll,
Thank you for your comment.
I have tried contacting you on the number provided however you were unable to take my calls. I am sorry to learn of your experience and would like to help you resolve the matter. Unfortunately, due to the lack of information, we are unable to investigate your query any further. I sent you an email with information on your query and await to hear from you to assist you further.
Kind regards
Bruce
Thank you for your comment.
I have tried contacting you on the number provided however you were unable to take my calls. I am sorry to learn of your experience and would like to help you resolve the matter. Unfortunately, due to the lack of information, we are unable to investigate your query any further. I sent you an email with information on your query and await to hear from you to assist you further.
Kind regards
Bruce