AW
Anton W
1 reviews | Active since Jan 2020
02 Oct 2023, 13:05
no response
No response from medical aid on documents they required for authorizations. Sent documents and the hospital to the email address they said we must respond to but we get always the same email back with same wording. Making me really think to start new year with a new medical aid and leave discovery as customer service does not exist.
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Replies (2)
Discovery Health's replyOfficial
03 Oct 2023, 06:08Dear Anton V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Oct 2023, 06:08
Official
Dear Anton V
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
03 Oct 2023, 16:56Dear Anton V
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
Discovery Health's reply03 Oct 2023, 16:56
Official
Dear Anton V
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team
We have contacted you regarding your query.
Regards
Discovery Health Servicing Team