DR
DUMAINE R

1 reviews | Active since Apr 2014

02 May 2018, 12:20

NO RESPONSE

Repeated e mails to Discovery directly in April for purposes of finalizing matters related to the Late Estate of their former member. No response, despite repeated reference numbers being issued. Customer Care inferior. Take a page from the service book of Discovery Intermediary Theresa van Aswegen.

0
Replies (2)
Discovery Health
Discovery Health's reply02 May 2018, 12:30
Official

Dear DEE J

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply04 May 2018, 13:30
Official

Dear DEE J

Please check your email inbox for our feedback.

Regards
Discovery Health Servicing Team