No Response

This is not my 1st negative review with regards to my dealings with Discovery Health. My 1st request to review an issue I'm having with my medical aid plan was enthusiastically shot down by Discovery. Zero compassion for my situation was shown! I then complained about this and about a week ago received a call from Discovery promising to escalate my issue to management for a 2nd review, but I have still not had any feedback. In the meantime my family is stressing about resolving this issue, while Discovery staff and management carry on with their inconsiderate money grabbing ways!!! When it comes to assisting loyal long-time members, even just on a temporary basis, Discovery are extremely narrow minded and inconsiderate!