No response

App**** for Gap Cover on 18 December - have not received acknowledgement of my application. Phoned call center last week and again Monday 8 January. Was Dvised that Discovery had received my application on Dec 18. They have a “problem” with their “system” and could only react on January 19! Could not be put through to higher authority but was given a name and email address and requested to put my complaint in writing. This was done but as of 09h30 this morning have not had the courtesy of a response!