No reply on emails - very bad customer service

<p>I have tried to arrange paying one arrear premium by means of installments but have been ignored by Discovery. I have been unemployed and received no empathy and Discovery seem to have no humanity. This is very concerning as Discovery is supposed to care about people and their health. It is very bad customers service when asking for assistance whilst they will always answer when they want something. At this stage I have no coverage due to being ignored.</p> <p> </p> <p>Membership number ********** 72</p> <p>PJM Steenekamp</p>