No reply from Discovery !!!!

<p>Our Please per my Chronic Benefit was approved and under the Diagnoses we were covered and should able to claim back for the Procedure we paid for according to the rep from the Chronic department.</p> <p> </p> <p>I sent through the claim form and POP to : Claims and Chronic and all I get back is Bull ( no reply and says I am emailing them the header )</p> <p> </p> <p>Which is Bull , this is really frustrating dealing with dumb nuts.</p> <p> </p> <p>Can I please can get help that I am paying for ????</p>