PP
Philip P
1 reviews | Active since Nov 2014
17 Jun 2021, 11:23
No refund on claims
As Discovery is aware I had Covid while on leave in May. I was advised by discovery IN A LETTER FROM Dr Noluthando Nematswerani ,Head: Centre for Clinical Excellence, Discovery Health that I was “approved” for claims relating to the doctor, blood tests and medication as a result of me having Covid. I have submitted quite a few claims a while ago as per the letter from Discovery to do this, but have not had any refund. I am not happy about this as it appears the claims side are not playing their part.
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Replies (2)
Discovery Health's replyOfficial
17 Jun 2021, 13:08Dear Philip P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply17 Jun 2021, 13:08
Official
Dear Philip P
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
18 Jun 2021, 11:18Dear Philip P We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply18 Jun 2021, 11:18
Official
Dear Philip P We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team