SR
Samantha R

1 reviews | Active since Oct 2017

05 Oct 2017, 11:55

NO PROPER ASSISTANCE

When I contacted Discovery to setup my medical aid they said it had been cancelled which I understood they then processed to inform me that it could be reinstated from 1 June 2017 I would just have to pay my premiums every month as they would create a new membership 4 premiums later and I am still waiting for it to be reinstated this is completely ridiculous ever person I speak to has a different story all I want is my policy to be reinstated please I need assistance!!!!

0
Replies (2)
Discovery Health
Discovery Health's reply05 Oct 2017, 13:25
Official

Dear Samleroux87

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team.

Discovery Health
Discovery Health's reply09 Oct 2017, 10:44
Official

Dear Samleroux87

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team