NV
Natasha V
1 reviews | Active since May 2014
31 Jan 2015, 16:57
No payment or response on claim made for R1 300.00
I submitted a claim for reimbur*****t on 12 January 2015. As I did not receive a response, I proceeded to follow up on 29 January 2015. Still no response. I would like my money Immediately please. Absolutely shocking service
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Discovery Health's replyOfficial
02 Feb 2015, 12:45Hello natashavieira89,
Thank you for your comment.
I tried contacting you however, you were not available to take my calls. I investigated the claim you are referring to you and confirmed that we already processed it on 24/11/2014. I emailed you the details of how we processed the claim and you're welcome to contact me directly should you wish to query the details.
Kind regards
Rishana
Thank you for your comment.
I tried contacting you however, you were not available to take my calls. I investigated the claim you are referring to you and confirmed that we already processed it on 24/11/2014. I emailed you the details of how we processed the claim and you're welcome to contact me directly should you wish to query the details.
Kind regards
Rishana
Discovery Health's reply02 Feb 2015, 12:45
Official
Hello natashavieira89,
Thank you for your comment.
I tried contacting you however, you were not available to take my calls. I investigated the claim you are referring to you and confirmed that we already processed it on 24/11/2014. I emailed you the details of how we processed the claim and you're welcome to contact me directly should you wish to query the details.
Kind regards
Rishana
Thank you for your comment.
I tried contacting you however, you were not available to take my calls. I investigated the claim you are referring to you and confirmed that we already processed it on 24/11/2014. I emailed you the details of how we processed the claim and you're welcome to contact me directly should you wish to query the details.
Kind regards
Rishana