No one wants to take responsibilty

<p>My husband had a procedure done in Jan. Six months later Im still waiting for someone to take responsibilty for the authorisation blunder and settle the outstanding account. Jolene issued the authorisation number, we were informed the account would be settled in full. im now being handed over by the dr's rooms for this unpaid account. Btwn Jason August, Veron Moodley, Zinthle, Nomusa and Jacob I have been given a story from each of them that basically says I must get the payment code amended. Why were we not informed at the time of authorisation that the code was incorrect. What exactly did Jolene approve if the code is the same one that Discovery is now refusing to pay. </p>