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nadia W

1 reviews | Active since Jul 2011

29 Jun 2020, 16:47

No notification of depleted drs visits

I just got informed 2 of my claims werent paid, u didnt send me an email or notification that my dr visits were depleted how in Gods name was i suppose to know, this is terrible servive to say the least in the last i got notifications about the amount if it was depleted.

0
Replies (2)
Discovery Health
Discovery Health's reply30 Jun 2020, 10:32
Official
Dear nadia W
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Jun 2020, 13:06
Official
Dear Nadia W
We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team