1 reviews | Active since Feb 2017
NO NOTICE
<p>I had an outstanding amount at Discovery after I cancelled my membership. I am unemployed and made a arragement to pay off the total outstanding amount of R1649. Warren Stanford called me and I asked for a total outstanding statement which he has send me. My arrangement with him was that I paid the R1649 off over 6 months. I have paid R1450 off. Now I received a letter and a threatening sms that I still owed Discovery a amount of R850 and that I was handed over to ITC Distributors as a bad payer and that I will be listed if I dont pay the R980 which is a different amount once again. I have not received any warning notices or new statements from them via post or email stating that I owed more money. Now I need to pay more money and I dont even know what its for. I have send emails to them asking for what its for but no reply. I have send 2 emails to ITC Distributors no response. I paid off the outstanding amount now suddenly there is more outstanding without statements or any notices that there was money outstanding. I have all proof of payments. And find this ridiculous that I need to pay get threats and not even know for what its for.</p>
Dear twanet-taljaard
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear twanet-taljaard
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear twanet-taljaard
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Dear twanet-taljaard
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
