1 reviews | Active since Apr 2015
No medication for sick patients until Discovery system issue is resolved
Discovery Health refuses to release much needed medication prescribed by a network GP, as they have an issue with their claims system. After speaking to Sandile from the Pharmacy Benefit Management (PBM) department, I was informed that I will need to wait 5-7 working days until Discovery sorts out the technical glitch. This is extremely disappointing and feel even sicker that they may get away with this.
Dear pranavumg
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear pranavumg
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear pranavumg
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
Dear pranavumg
We have been in touch to answer your comments.
Regards
Discovery Health Servicing Team
