sS
sizwembatha S

1 reviews | Active since Apr 2017

18 Apr 2017, 13:50

No luck in getting a medical aid quote

<p>Good day,<br /><br />Last week on the 10th April 2017, I used the following website to fill in my details and get a medical aid quote: https://new.discovery.co.za/medical-aid/get-a-quote<br />Afterwards, it notified me that I would be contacted back. The next day on the 11th, I sent a follow up email to ********** . <br />Today is the 18th April and I have not received any response, call or mail.<br />This is not good service. I would like to know how do I get a quote; or how do I get Discovery to contact me as I want to open medical aid.<br /><br />Thanks.</p>

0
Replies (3)
Discovery Health
Discovery Health's reply18 Apr 2017, 14:24
Official

Dear sizwe-mbatha

Thanks for the opportunity to respond. We’ll look into your query and let you know soon.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply20 Apr 2017, 10:30
Official

Dear sizwe-mbatha

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

sS
sizwembatha S's update20 Apr 2017, 11:21
Reviewer Update

Thank you Discovery.
You guys explained to me the reasons for the delays in you contacting me, the fact that is was because of the easter holiday.
You then contacted me to address my needs and assist me in picking the right plan.
I am happy with the service, thank you Discovery.