AP
Adri P

1 reviews | Active since Oct 2013

09 Dec 2015, 11:10

No Issues - Great communication

I would like to Thank Discovery medical aid for the great customer services you have given to me and my son. He was booked into hospital twice the past 2 weeks and we have not yet paid a cent. They called us today to inform us that from now on we need to ensure our specialists fall withing our rates to ensure it gets covered etc. I was thinking of changing medical aid's a while back but instead I will be adding my husband onto my medical aid.<br> <br> Keep up the good work Discovery and thank you for your great communication skills

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Replies (1)
Discovery Health
Discovery Health's reply11 Dec 2015, 17:00
Official
Hello BertusP10,

Thank you for the wonderful compliment.

It is always great to receive such positive feedback from our members. We are very pleased to hear of the efficient and professional service that you have received.

We strive to deliver exceptional service to all our members and your comment indicates that we are succeeding, thank you once again for taking the time to post the compliment.

Regards
Discovery Health