No investigation from Discovery

Item: Discovery Health
Rating: 1
Author: David I

you guys informed that I collected my shirt at Fourways on a specific day, yet I've informed you that I was in cpt during this time. The only shop I redeem codes is Sportsmans Centurion. You guys have not done a thorough investigation. Please send me a new voucher.

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

13 Feb 2024, 12:27

Dear David I

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's reply13 Feb 2024, 12:27

Official

Dear David I

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

15 Feb 2024, 11:53

Dear David I

We have been in contact with you.
Regards Discovery Health Servicing Team

Discovery Health's reply15 Feb 2024, 11:53

Official

Dear David I

We have been in contact with you.
Regards Discovery Health Servicing Team

David I's updateReviewer Update

23 Feb 2024, 12:42

I still have NOT been contacted by the transferred Vitality team.
Service levels continue to decrease!!!!!!!

David I's update23 Feb 2024, 12:42

Reviewer Update

I still have NOT been contacted by the transferred Vitality team.
Service levels continue to decrease!!!!!!!

Discovery Health's replyOfficial

23 Oct 2024, 16:30

Dear David I

We have been in contact with you.
Regards Discovery Health Servicing Team

Discovery Health's reply23 Oct 2024, 16:30

Official

Dear David I

We have been in contact with you.
Regards Discovery Health Servicing Team