No help when it counts

Item: Discovery Health
Rating: 1
Author: Tanja N

I was diagnosed with breast cancer more than a week ago. The application for the oncology benefits was completed and I am still waiting for the authorisation. I need to go for scans to see if it has spread but this is the service I'm receiving when i really need it.

This is how you look after us???

Helpful (0)

Replies (6)

Discovery Health's replyOfficial

07 Jul 2025, 12:16

Dear Tanja N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply07 Jul 2025, 12:16

Official

Dear Tanja N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Tanja N's updateReviewer Update

08 Jul 2025, 09:27

Any news yet???

Tanja N's update08 Jul 2025, 09:27

Reviewer Update

Any news yet???

Tanja N's updateReviewer Update

09 Jul 2025, 08:40

Please just give me an update????

Tanja N's update09 Jul 2025, 08:40

Reviewer Update

Please just give me an update????

Discovery Health's replyOfficial

09 Jul 2025, 10:48

Dear Tanja N

We’ve contacted you and addressed your concern.

Regards Discovery Health Servicing Team

Discovery Health's reply09 Jul 2025, 10:48

Official

Dear Tanja N

We’ve contacted you and addressed your concern.

Regards Discovery Health Servicing Team

Tanja N's updateReviewer Update

09 Jul 2025, 11:49

Thank you very much.

Tanja N's update09 Jul 2025, 11:49

Reviewer Update

Thank you very much.

Discovery Health's replyOfficial

10 Jul 2025, 14:00

Dear Tanja N

Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team

Discovery Health's reply10 Jul 2025, 14:00

Official

Dear Tanja N

Thank you for taking time to give us your feedback.
Regards Discovery Health Servicing Team