ZL
Zaheera L

1 reviews | Active since Aug 2022

23 Jan 2024, 11:54

NO HELP WHATSOEVER!!!!

Horrible! I have been querying my mothers plan since December however no one is bothered to relook at my rates after i clearly stated that she has been on a medical aid before! Instead i am being told that they cannot review proof of her old certificate yet I've mailed it 3x already! Very disgraceful! We are in a recession and to pay such high rates is ridiculous. Please can i be assisted URGENTLY

0
Replies (2)
Discovery Health
Discovery Health's reply23 Jan 2024, 12:13
Official
Dear Zaheera L

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Jan 2024, 15:00
Official
Dear Zaheera L Please check your emails for feedback from us. Regards
Discovery Health Servicing Team