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Sharta S

1 reviews | Active since May 2017

05 Jul 2017, 17:21

No help whatsoever

<p>Discovery has given me such a run around. They have been no help at all. Replying to my previous review for the public to see. But behind everything they have given me a run around for something they should have been able to correct. They are impossible to get a response from at times. I have been fighting and fighting with truly *********** individuals, individuals who mislead and provide incorrect information and when u tell them to have someone who is aware of the problem and can assist me to give me a call, they ignore you completely. If discovery reads this, please get someone who can do something about this. Enough is enough. My next step.would.Be to report you to the ombudsmen </p>

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Replies (2)
Discovery Health
Discovery Health's reply06 Jul 2017, 09:13
Official

Dear Sharta_s

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply07 Jul 2017, 16:25
Official

Dear Sharta_s

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team