RT
Rentia T

1 reviews | Active since Feb 2020

14 Jul 2022, 20:54

No help for cancer patients

Good day

The day I set up my medical aid, the guy told me are I on any medical treatment now.I said know. Because I was not on any medical treatment.i mention that I had an molar pregnancy. Molar pregnancy= lost of baby due to up upnormal growth. It was in 2019.Then I needed to go for operation because the cancer did come back.I never intended to lie about my condition, but on that day I was clean and stop my medical treatment.thats why I said no.Now you also stop my medical aid due to this. I am not going away.no other family members or friends want to be part of discovery anymore.its one think if I had the intention to lie about my condition,but I had know Idea I the cancer will spread again. So you guy drop me in the middle of an emergency operation due to cancer.You also stop my medical aid against my wishes. Please be advice that I will take the matter into my own hands.Al the years I were on an medical aid,l could never thought that discovery will do this. Ifs one thing to not pay for an medical operation but another to discard medical aid due to this matter.we are also not good in English,but you guys used my second language. I will do that because next time you will do it to another person.

0
Replies (2)
Discovery Health
Discovery Health's reply15 Jul 2022, 07:16
Official
Dear Benrentia G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Jul 2022, 12:04
Official
Dear Benrentia G

We contacted you to discuss your query.

Regards
Discovery Health Servicing Team