No help available from Discovery.

Trying to get assistance from discovery at the moment is like dealing with a brick wall.

I sent through a claim and it was ignored - after some weeks - I resubmitted. They dealt with half the matter. The bigger part of the claim was ignored.

I'm now trying to contact someone to assist. After endless voice prompts and lists of choices one is eventually told that you can now go through to a consultant. The next step is the phone rings - you are told the mailbox is full and cut off.

So basically I'm on my own, with no way to get a consultant, and completely at the mercy of incompetence. I pay a lot of money every month for this.

WOW.