JB
Jenna B

1 reviews | Active since Apr 2023

03 Mar 2026, 14:53

No fulfilment on challenges ito Personal Health Fund

Discovery has a PHF which generates challenges to gain funds into the PHF or discovery miles. I accepted a challenge to buy a blood pressure machine and track my BP for 5 weeks. I informed them at the start that the readings were not uploading to the Discovery platform, round and round we went till they called me and said as long as I kept track of the readings they would back date and upload it. The challenge finished on 23 Feb. I informed them on X it was the last day of the challenge and still nothig has been done. I rep**** to my post on X on 2 March and still no response nor interest. Seems like this whole PHF and challenges are a ****, you pay for the devices follow through on the challenge and then they blue tick you. Nice one Discovery I am reporting you to the Consumer Commission.

0
Replies (2)
Discovery Health
Discovery Health's reply04 Mar 2026, 06:28
Official
Dear Jenna B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply05 Mar 2026, 11:53
Official
Dear Jenna B

We have been in touch with you to answer your comments.

Regards 
Discovery Health Servicing Team