1 reviews | Active since Jun 2016

07 Jun 2016, 09:29

No follow-up or feedback

<p>I changed employment and was not covered for the month of April 2016. My new employer arranged with Vuyani for things to be sorted out but till this day, i am not covered and worse no feedback from her on where am i standing and they have not even billed my employer for my medical aid. What service are you guys giving us. I need to go to the doctor and i cant but the money will be paid into your account as if i was never off the medical aid</p>

0
Replies (2)
Discovery Health
Discovery Health's reply07 Jun 2016, 12:17
Official

Hi Chabi-Chaps

Thank you for calling our attention to this issue. We will provide you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health
Discovery Health's reply08 Jun 2016, 13:50
Official

Dear Chabi-Chaps

I have sent you an email directly, please send me your concerns and I will gladly assist you further.

Regards
Sirgree