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aperelmut A

1 reviews | Active since Nov 2016

21 Jan 2021, 13:06

NO FEEDBACK TO CORONA PATIENT. DISGUSTING SERVICE

ON FRIDAY MY SON WAS DIAGNOSED WITH CORONA. CALL DISCOVERY AND THEY TOLD ME THAT IT WILL TAKE 3 WORKING DAYS TO ACTIVATE THE COVID BENEFITS. I SENT THE LAB REPORT AS THEY TOLD ME AND NEVER GOT ANY ANSWER. I SENT A COMPLAINT TO THE HEAD OF SERVICE MR MUJEEB. AND STILL NO FEEDBACK.

THY ARE ONLY QUICK TO SUSPEND YOUR BENEFITS IF YOU ARE LATE ONE DAY.

HOW DISGUSTING CAN YOU BE ???

0
Replies (2)
Discovery Health
Discovery Health's reply22 Jan 2021, 07:41
Official
Dear Arik P
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply22 Jan 2021, 10:58
Official
Dear Arik P
 
We have been in touch with you to answer your comments.
 
Regards 
Discovery Health Servicing Team