No feedback/response Claim ongoing Sept '14

3/3/15 Attn: Amy Arulappan - Call Centre - Discovery Health <br> <br> Further to my numerous calls, emails & faxes x2 (the latter initially being disputed that Discovery didn't receive claim - funny they received other documents attached) to Discovery regarding this matter/claim, it must be noted that this matter has been treated with total disregard by Discovery Health. My phone calls alone on this claim have amounted to nearly 2 hours, being 'professionally' fobbed off at every call by saying the matter was being 'redirected', 'reprocessed', 'wasn't being handled by correct department so busy processing through'...with Discovery having all relative documentation pertaining to the claim, there is no reason why this query has not been resolved. <br> Herewith just 3 of the Reference Numbers I have received from 3 emails pertaining to this SAME claim query: 29/01/15 - *** (no response)