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Good morning South Africa.. I trust you are all doing well?!.. last month Discovery South Africa deducted R3980 from my account and we queried it and we took the necessary corrective measures and they confirmed they will refund me! Today I wake up to find they again deducted R3980 after they had assured us that this wouldn’t happen again! This is horrible. Last month we have them an opportunity to fix all this and they still haven’t refunded me for last month so I guess I won’t be refunded now either - just keeping in mind, the premium should be R1961! Now I know that it might not seem like a lot to most of you but some of us are literally s****ing through every month! I am appalled at the lack of urgency and customer service my mom and I have had to endure! I am posting this here because last month I went onto Hello Peter and my issue is still not resolved! Even on their page on this platform they just give system generated feedback and I’m super annoyed! If you can, please share this post so they can finally action my issue. Thank you. #discoverymedicalaid #poorservice #moremoneylessservice #worstexperienceever #disappointed