GG
Gerald G

1 reviews | Active since Mar 2009

17 Mar 2025, 17:58

no feedback on query

Discovery health

I am writing to express my disappointment and frustration regarding an outstanding query I submitted to your office on last week Despite numerous follow-ups, I have yet to receive any feedback or resolution regarding my query.

The details of my query are as follows: Please contact please call me I have made several attempts to contact your office via phone and email to inquire about the status of my query, but my efforts have been met with silence. As a result, I am still awaiting a resolution to my query, which is causing me undue stress and inconvenience.

I would appreciate it if you could look into this matter urgently and provide me with an update on the status of my query. If there is any additional information required from me to facilitate a resolution, please do not hesitate to contact me.

I look forward to hearing from you soon.

0
Replies (3)
Discovery Health
Discovery Health's reply18 Mar 2025, 07:40
Official
Dear Gerald G

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team
GG
Gerald G's update18 Mar 2025, 18:06
Reviewer Update
Good day waited all day for the call still no call please lest fix this issue

Discovery Health
Discovery Health's reply20 Mar 2025, 16:27
Official
Dear Gerald G 

Please check your emails for feedback from us.

Regards

Discovery Health Servicing Team