No feedback on application 2 months later

I have honestly never seen this lack of efficiency from any company ever. I app**** for medical aid on behalf of my dad almost 2 months ago. This is my second HelloPeter attempt to get answers.

On the last post my dad was asked to send an affidavit which we sent on that very day. I was promised that the medical aid would be approved once I sent the affidavit. Has it been approved? No it hasn’t. Do I know why? No! Because Discovery has not said a word. One would think I’m applying for free medical aid. You people have managed to make this more painful than it’s supposed to be. Don’t holding up my dad’s application and stop giving us the run around.

Can we get answers, can you practice transparency, can you behave ethically, can you behave humanly and can you be efficient!!! Your service gets a -100!!!