No Feedback and poor service
<p>I was admitted to hospital, Lemnet in January 2015, I am on ddiscovery essintial delt which covers the hopsital unlimited, I just found out two months ago that the hopstital was not paid some of the money they clamimed</p> <p>I then followed up with discovery to understand why was the money not paid and why was I not notified about it. I called serveral times wasting my airtime and everytime I speak to someone differenty I will get a diffrent story</p> <p> </p> <p>I have the following ref numbers : ********** 980 , ********** 848 , ********** 703 and ********** 095</p> <p>All this I aquired while trying to get assistance and understand why the hospital was not paid.</p> <p>Even after so many attepts I am still waiting to get the correct information which discovery is not willing to assist with</p> <p> </p> <p>I just dont kow what to do now, I am really not happy about their services, I just think it is even better to walk away from them as they dont know how to deal with people</p> <p> </p> <p>Can someone , a manager specifically tell me what is happening, why was my bill not paid</p> <p>after several attepts from hospital people aswel. I am really disappointed in one of the SA leading medical scheme.</p> <p> </p> <p> </p>
Dear dineo-sishi
We’ve noted your concerns and we’re investigating the matter.
We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear dineo-sishi
We’ve noted your concerns and we’re investigating the matter.
We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Dear dineo-sishi
We have been in touch with you to answer your comments.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
Dear dineo-sishi
We have been in touch with you to answer your comments.
Please let us know if you have any questions.
Regards
Discovery Health Servicing Team
