No feedback ?

I've been with you for many, many years and as most customers have said, you're actually pretty decent when it comes to paying claims and even customer care.

That said - for some reason - I get zero feedback when submitting a claim through a specific vendor for my twins. Not even feedback! It's like it falls away until I post here .

So, sent through on 25th August AND 11 September - but just nothing. The last time this happened they thought it was a duplicate, despite me saying it wasn't multiple times.

Please check the issue now