1 reviews | Active since Jul 2017
NO FEEDBACK !!!!!
<p>Discovery Health...</p> <p>To date I have received no feedback about my query regarding my TAX return that I can't submit and why??? Due to Discovery not being able to submit my correct details through to SARS.. so in a nutshell...</p> <p> </p> <p>"I added my son onto my medical aid at the beginning of the year, Discovery mailed me my tax certificate showing that my dependant is added which means I'm paying for two people. When I try to do my TAX return it shows that I'm just paying for one person, when I try to change it then I get a error stating "Please note that you cannot alter nor delete data provided by your Medical Scheme. If the information on the form is in correct, please contact your medical scheme or service provider to have this information corrected and re-submitted to SARS". When I select the option "Refresh Medical Aid Data", I still get the error stating the above.</p> <p> </p> <p>I called SARS first thinking the problem was on their side and they said NO.. they get the data from Discovery and would need to be fixed on their side. I called Discovery, spoke to Agent and sent a mail with my details including screenshots and to date... I'm still waiting for feedback.</p> <p> </p> <p>What exactly is going on and why can't this be fixed?</p> <p> </p> <p>Frustrated to the max :( :( :( :(</p>
Dear Sakinah2406
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear Sakinah2406
Your concerns are important to us and we will be in touch soon with an answer to your comments.
Regards
Discovery Health Servicing Team
Dear Sakinah2406
We’ve just sent you final feedback by email. Please contact us if you have any other queries.
Regards
Discovery Health Servicing Team
Dear Sakinah2406
We’ve just sent you final feedback by email. Please contact us if you have any other queries.
Regards
Discovery Health Servicing Team
