HR
Hannelize R

1 reviews | Active since Jan 2015

12 Oct 2016, 15:27

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<p>My experience with Discovery has been perilous and unsatisfactory. From 23 September until present, the following has not been resolved. I went to Discovery offices on this day for help which proved futile.</p> <p>1 - I enquired about a claim i submitted which they said they would pay a portion of. I still await their feedback.</p> <p>2. They have been unable thus far to provide me with Insured benefit network doctors available in Cape town area. Those that were provided no longer do obstetrics or retired or no longer contracted with Discovery</p> <p>I am unsure which gynae to go to and hospital where i will be fully covered despite my medical savings being depleted. I have 7 weeks before my baby is due.</p>

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Replies (2)
Discovery Health
Discovery Health's reply12 Oct 2016, 15:54
Official

Dear Hannelize

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply14 Oct 2016, 17:24
Official

Dear Goodservicefinde

We’ve just sent you feedback by email. Please contact us if you have any other queries.

Regards
Cornelius