vV
velescascheffers V
1 reviews | Active since Feb 2017
05 Jan 2022, 22:19
No feedback
Good day
I sent an email and received reference number ***, however, I have still not received feedback and my claims have not been processed. On the app it shows that I don't have savings for the claims to be paid but as far as I'm concerned I have 4 months from date of service to submit my claim. I now do have savings and have submitted the same.
Kindly please advise
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Replies (2)
Discovery Health's replyOfficial
06 Jan 2022, 07:40Dear Velesca T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply06 Jan 2022, 07:40
Official
Dear Velesca T
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
06 Jan 2022, 12:54Dear Velesca T We have been in touch to address your concerns. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply06 Jan 2022, 12:54
Official
Dear Velesca T We have been in touch to address your concerns. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team