SB
Sean B
1 reviews | Active since May 2018
11 Apr 2022, 10:27
No Feedback
I have submitted an Application for membership to *** days ago and still have not had any feedback ? Please advise what this holdup is.
Helpful (0)
Replies (4)0
Replies (4)Discovery Health's replyOfficial
11 Apr 2022, 11:58Dear Sean B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply11 Apr 2022, 11:58
Official
Dear Sean B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's replyOfficial
12 Apr 2022, 12:32Dear Sean B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply12 Apr 2022, 12:32
Official
Dear Sean B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
SB
Sean B's updateReviewer Update
12 Apr 2022, 14:36Good day
I have received and read your cover letter and restrictions which i find to be harsh as i have been a member before, and yet have not abused the scheme or my benefits, paying on time as well, none of this has even been thought of or taken in considderation.
Its seems that i am now being penalised from corner to corner and this after i had numerous attempts to try and re instate my membership within the period. The 12 month restriction on my condition i could perhaps understand to a certain extent but as far as a 3 month waiting period, i just dont agree and understand. Why impliment a 3 month waiting period if you have laid down a 12 month period of restriction on my condition ? It just does not make sense.
When i app**** for membership the previoys time i was not on a 3 month waiting period, and it was also years since i was on a medical plan, the only penalty was 25 % late joiner, which you have now again app****, + a 3 month waiting period + a 12 month restriction ? My question is why the first time i app**** for membership was i not on a 3 month waiting period along with the 25% Penalty ?? What difference is a 3 month waiting period if you already app**** a 12 month restriction on my medical condition which would in any case prevent me from claiming a cronic or seeing a doctor for prescribed medication preventing me from having treatement. I would like to have this revised, as i did not intend to re join to have any chronic condition treated and expected Discovery to pay for it. I understand the 12 month restriction but my concern is why 3 months + penalty + 12 months restiction ?
Discovery stated that on my declaired condition they imliment a 12 month restriction,so that means even if i go see a doctor Discovery indemnifies itself of paying any claims towards my condition, so why the 3 month waiting period if i did not even have a 3 month waiting period on my previous membership ??
Please can you revise.
Thank you
Sean Button
SB
Sean B's update12 Apr 2022, 14:36
Reviewer Update
Good day
I have received and read your cover letter and restrictions which i find to be harsh as i have been a member before, and yet have not abused the scheme or my benefits, paying on time as well, none of this has even been thought of or taken in considderation.
Its seems that i am now being penalised from corner to corner and this after i had numerous attempts to try and re instate my membership within the period. The 12 month restriction on my condition i could perhaps understand to a certain extent but as far as a 3 month waiting period, i just dont agree and understand. Why impliment a 3 month waiting period if you have laid down a 12 month period of restriction on my condition ? It just does not make sense.
When i app**** for membership the previoys time i was not on a 3 month waiting period, and it was also years since i was on a medical plan, the only penalty was 25 % late joiner, which you have now again app****, + a 3 month waiting period + a 12 month restriction ? My question is why the first time i app**** for membership was i not on a 3 month waiting period along with the 25% Penalty ?? What difference is a 3 month waiting period if you already app**** a 12 month restriction on my medical condition which would in any case prevent me from claiming a cronic or seeing a doctor for prescribed medication preventing me from having treatement. I would like to have this revised, as i did not intend to re join to have any chronic condition treated and expected Discovery to pay for it. I understand the 12 month restriction but my concern is why 3 months + penalty + 12 months restiction ?
Discovery stated that on my declaired condition they imliment a 12 month restriction,so that means even if i go see a doctor Discovery indemnifies itself of paying any claims towards my condition, so why the 3 month waiting period if i did not even have a 3 month waiting period on my previous membership ??
Please can you revise.
Thank you
Sean Button
Discovery Health's replyOfficial
14 Apr 2022, 12:40Dear Sean B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply14 Apr 2022, 12:40
Official
Dear Sean B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
