1 reviews | Active since Mar 2009
No delivery of chronic medication for almost 2 months!!
<p>I am utterly disgusted with the bad service from Discovery. Every month I usually get my chronic medicaion delivered to me and Discovery usually sends me sms's to notify me of the despatch date and ETA of my delivery. This month I receive NO sms and NO delivery at all!!! When I started on chronic meds I asked Discovery if they could deliver 3 months supply to me at a time in case of a delay etc but they refused, saying that there's no need to because their deliveries are "guaranteed to be always on time". Well today is the 30/06/2016 and I am still waiting for my June batch of meds!!!!! So where is you so called guarantee of delivery???? Huh??????</p> <p> </p> <p><br />I am giving Discovery MedXpress up till 5pm on 30/06/2016 to deliver my medication to my Dr at her offices, plus another batch free of charge due to their incompetence and lack of feedback. If I don't receive my 2 batches of medication by 5pm on 30/06/2016 I will cancel my medical aid wth Discovery with immediate effect and instruct my bank to block all Debit orders going forward from July onwards - that is a guaranteed promise!!!!</p> <p> </p> <p><br /> </p>
Hi Robert
We’ve sent you final feedback by email. Please contact us if you have any other queries.
Regards
Discovery Health Servicing
Hi Robert
We’ve sent you final feedback by email. Please contact us if you have any other queries.
Regards
Discovery Health Servicing
