No customer satisfaction

Item: Discovery Health
Rating: 1
Author: Dean S

Discovery is quick to sell their products to you but when it comes to cancellation of any product, you just can't seem to get hold of them. No number or option on their call center is available to cancel my medical aid. Ridiculous!

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

23 Nov 2017, 09:21

Dear Dean Smith

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health's reply23 Nov 2017, 09:21

Official

Dear Dean Smith

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Dean S's updateReviewer Update

23 Nov 2017, 10:48

Thanks for responding Discovery.

Dean S's update23 Nov 2017, 10:48

Reviewer Update

Thanks for responding Discovery.

Discovery Health's replyOfficial

27 Nov 2017, 13:47

Dear Dean Smith

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply27 Nov 2017, 13:47

Official

Dear Dean Smith

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team