No customer loyalty or feelings

Item: Discovery Health
Rating: 1
Author: shivani M

I have been a client of discoveries for 8 years never once have i defaulted on payment. Mt debit order returned in august i sent a mail through saying i needed to cancel due to financial constraints the only response i got was saying they will re debit and than lapse my policy. How sad after so many years and i just needed a break for 3 months and planned on re joining

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

15 Oct 2025, 13:02

Dear Shivani M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply15 Oct 2025, 13:02

Official

Dear Shivani M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

17 Oct 2025, 10:37

Dear Shivani M

Please check your emails for feedback from us.

Regards Discovery Health Servicing Team

Discovery Health's reply17 Oct 2025, 10:37

Official

Dear Shivani M

Please check your emails for feedback from us.

Regards Discovery Health Servicing Team

shivani M's updateReviewer Update

27 Oct 2025, 10:59

Hi , I received your email but it still does not provide me with a solution.

shivani M's update27 Oct 2025, 10:59

Reviewer Update

Hi , I received your email but it still does not provide me with a solution.

Discovery Health's replyOfficial

30 Oct 2025, 10:31

Dear Shivani M

Please check your emails for feedback from us.

Regards Discovery Health Servicing Team

Discovery Health's reply30 Oct 2025, 10:31

Official

Dear Shivani M

Please check your emails for feedback from us.

Regards Discovery Health Servicing Team