IP
Ineke P

1 reviews | Active since Jul 2011

07 Jun 2016, 10:57

NO cover when really needed

<p>Been a Discovery member for close on 18 years. Absolute limited claiming. I now really need cover for quality of life oral procedure. Discovery prepared to contribute less than 20%.</p> <p>I have subsidised thousands of people of many many years with my continued contribution.</p> <p>Customer loyalty means absolutely nothing - what did I expect? I need a medical aid with cover - no fluffy benefits and a glossy brand that doesn't go towards what I need. But they will loose a long standing member very very soon. I am no longer prepared to make shareholders and management team rich while I have a real medical problem. </p>

0
Replies (2)
Discovery Health
Discovery Health's reply07 Jun 2016, 12:40
Official

Hi Ineke

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health
Discovery Health's reply10 Jun 2016, 10:46
Official

Dear Inekeprinsloo

We have been in touch with you to answer your comments.Please contact us if you have any other concerns.

Regards
Anil