rR
rozelda R

1 reviews | Active since Nov 2016

02 Nov 2016, 20:34

No cover for hospital admission for ill medical professional

<p>Discovery Health are bullies. They bully health care providers and patients. They have paid almost nothing for my hospital admission for 17/10 -21/10. They say that I was only authorised for a 24hour admission. Since when do they decide how sick I am? When I spoke to their Rep on Thurs 20th while in hospital, I asked her to ensure that all my expenses in hospital would be covered. She did nothing. They keep sending me statements;each one has a different balance. Clearly you are not only bullies but now expect me to get a motivation from my doctor! How dare you challenge his expertise! You are *********, unprofessional and breaking the law by taking my monthly premium wihout providing the service. You should be ashamed Adrian Gore and Ryan Noach.</p>

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Replies (2)
Discovery Health
Discovery Health's reply03 Nov 2016, 08:05
Official

Dear roz-rabie

We’re sorry to hear that you are dissatisfied. We’ll investigate your concerns and contact you again once we have completed the investigation.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply04 Nov 2016, 14:21
Official

Dear roz-rabie

Please check your email inbox for our final feedback.

Regards
Preeti Jagjiwan