ZK
Zenobia K

1 reviews | Active since Oct 2014

21 Oct 2022, 19:15

NO CONCERN FOR CLIENTS

Discovery Health PLEASE PLEASE can you do what you must. I know you want to reject my claim without refunding me, but please can you do it all ready. Submitted to claims, the rejected reason is no practice number on the invoice and was not informed, submit it again to adjusted claims practice number not readable and was not informed, submit it again to KZN documents, and yet no response. I CANNOT WAIT TO LEAVE YOU GUYS AND NEVER AGAIN HAVE TO DEAL WITH A COMPANY THAT IS ONLY INTERESTED IN TAKING YOUR MONTHLY FEES WHO HAVE NO CONCERN FOR CLEINTS.I KNOW YOU DONT WANT TO REIMBURSE BUT I NEED A VALID REASON FOR REJECTION BESIDES INVALID PRACTICE NUMBER WHEN IT IS CLEAR AND READABLE AND ALSO NOT THE FIRST CLAIM FOR THIS DOCTOR.

0
Replies (3)
Discovery Health
Discovery Health's reply24 Oct 2022, 07:07
Official
Dear Zenobia K

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply24 Oct 2022, 15:45
Official
Dear Zenobia K

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

ZK
Zenobia K's update25 Oct 2022, 11:09
Reviewer Update
Please may I have feedback for this claim on whatever your rejection reason may be. I just need feedback asap!!!