vV
vimalsadapal V

1 reviews | Active since May 2017

17 Jun 2021, 13:35

No communication between their departments

Very bad service, No communication between their departments, No one seems to know what is happening. I made three trips to collect my medication but it not issued by any pharmacy because it does get proccessed or paid for by discovery.Very Very dissatisfied i wish to cancel my Hospital life and issurances with them.

0
Replies (3)
vV
vimalsadapal V's update17 Jun 2021, 13:37
Reviewer Update
I have spent over 4hours and phone with multiple agents and no success. Really useless.
Discovery Health
Discovery Health's reply18 Jun 2021, 06:59
Official
Dear Vimal S 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply23 Jun 2021, 11:50
Official
Dear Vimal S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team