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Cheryl C
1 reviews | Active since Jun 2021
29 Jun 2021, 10:04
No communication and no reimbur*****t
I cancelled my Discovery vitality membership in April 2021 and I was still debited in the coming months. I made close to 25 calls to Discovery regarding the cancellation and refund and have been pushed from consultant to consultant without any solid feedback!
It is now the end of June 2021 and I am still awaiting feedback from Discovery.
Absolutely unprofessional and no concern for their clients.
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Replies (3)
Discovery Health's replyOfficial
29 Jun 2021, 10:47Dear Cheryl C
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply29 Jun 2021, 10:47
Official
Dear Cheryl C
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
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Cheryl C's updateReviewer Update
29 Jun 2021, 10:49I have been waiting close to 2 months and everyone tells me the same thing. Change my mind please.
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Cheryl C's update29 Jun 2021, 10:49
Reviewer Update
I have been waiting close to 2 months and everyone tells me the same thing. Change my mind please.
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Cheryl C's updateReviewer Update
09 Jul 2021, 19:16Dear Discovery. I received a call a week ago promising me i will be refunded within this week. It is now Friday night and no refund received. I'm done
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Cheryl C's update09 Jul 2021, 19:16
Reviewer Update
Dear Discovery. I received a call a week ago promising me i will be refunded within this week. It is now Friday night and no refund received. I'm done