FR
Frans R

1 reviews | Active since Jul 2011

08 Mar 2021, 20:48

No claim paid

Good day i received a statement today stating that my claim of R 600 has not been paid i sent in a receipt as proof of payment is anything else necessary then ? Amount claimed and amount not paid

0
Replies (4)
Discovery Health
Discovery Health's reply09 Mar 2021, 06:57
Official
Dear Frans We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.  Regards Discovery Health Servicing Team 
Discovery Health
Discovery Health's reply09 Mar 2021, 10:01
Official
Dear Frans We’ve responded to your query. Regards Discovery Health Servicing Team 
FR
Frans R's update09 Mar 2021, 12:44
Reviewer Update
Feedback from my Dr's office the practice number is correct according to them Discovery said they have already paid the claim then WHY is it not reflecting on my bankstatement ? Why can i read the practice number clearly on the receipt ?
FR
Frans R's update09 Mar 2021, 12:47
Reviewer Update
As if now i'm contacting the ombudsman i paid R 600 in cash and received a receipt which i sent through to discovery