ES
Elaine S

1 reviews | Active since Apr 2015

13 Apr 2015, 12:59

no claim options

calling Discovery client services, the voice has options to go to, but no Claims options, so you just go round and round, and get nowhere, How does a MEDICAL AID not have a claims line so you can talk to a human voice and not a computer voice, to explain your situation.

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Replies (1)
Discovery Health
Discovery Health's reply02 May 2023, 21:58
Official
Hello cleopatria,

Thank you for your comment.

As discussed, the telephone menu does not have a \claims' option as the service centre can assist with all general queries