No chronic medicine delivery

I have been trying for over a week to get any response from Discovery Health on various platforms and emails. with your latest forced change to MedXpress I am stuck without life saving chronic medication. I uploaded and emailed my script. Received ref number. BUT, I have to call the dreaded 086 number to place first order. I cannot make any 086 calls from my Cell C contract. There is no alternative number to call. thus leaving me stranded at the mercy of some observant person at Discovery that will do his job and answer e-mails. It has been over a week now. I risk developing drug resistance if not developing fatal infection!